Validation Master Course - Michael S. Sorensen

About Course

Master the skill of validation—including how to use it to connect better with others, resolve conflict, be heard in conversations, and much more. Expand the Course Content sections below for the full topic breakdown.

Course Content

INTRODUCTION

A Quick Note

01:55
Welcome!

01:43
A Bit About Me

05:20
What to Expect From This Course

06:39

About Course

Course Content

INTRODUCTION

A Quick Note

Welcome!

A Bit About Me

What to Expect From This Course

VALIDATION 101

4.0 – Introduction

4.1 – What is Validation?

4.2 – Validation vs. Invalidation

4.3 – Common Misconceptions

4.4 – It All Starts With Empathy

4.16 – What to Do When You Need Validation

THE FOUR-STEP VALIDATION METHOD

4.5 – The Four-Step Validation Method

4.6 – Step 1: Listen Empathically

4.7 – Step 2: Validate the Emotion

4.8 – Step 2 Key Principles – Continued

4.9 – Step 3: Offer Advice or Encouragement

4.10 – Step 3 Key Principles – Continued

4.11 – Step 4: Validate Again

REAL-WORLD EXAMPLES

4.12 – Example #1: The New Job

4.13 – Example #2: The Angry Customer

4.14 – Example #3: The Missed Promotion

4.15 – Example #5: The High School Drama

4.17 – Validating Yourself

4.18 – Validation 101 Summary

EXTENDED STUDY

4.2.0 – Introduction

4.2.1 – Validation ProTips – Part 1

4.2.2 – Validation ProTips – Part 2

4.2.3 – When Not to Validate

4.2.4 – When Validation Alone Isn’t the Answer

4.2.5 – How to Validate Someone Who is Angry With You

4.2.6 – What if My Partner Isn’t Very Validating?

4.2.7 – How to Deal With Constant Complainers

4.2.8 – Does Validation Lose Its Power When Both People Know About It?

DOWNLOADS & RESOURCES

Downloads & Resources