Business

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When Validation is *Not* the Answer

If you’ve ready my other content, you know how passionate I am about emotional validation. But you also may have wondered to yourself, “is there ever a time when validation isn’t the answer?” In all my years of research on the topic, I’ve only found one instance where validation can do more harm than good.

Two Women Talking

How to Validate Someone: The Four-Step Method

While the concept of validation is relatively simple, knowing how to effectively implement it in your day-to-day can be a bit more difficult. The Four-Step Validation Method is a tried-and-true approach to giving validation and feedback in nearly any situation. I reverse-engineered it from thousands of successful validation experiences and boiled it down to four basic steps. Each step is accompanied by several key principles that provide additional insight and direction.

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How Do You Validate Someone When They’re Angry With You?

Learning how to validate another person’s feelings is a tremendously valuable relationship skill. But what about when they’re angry at you, or accusing you of something that isn’t true? Why on earth would you validate that? And if it’s really all that valuable, *how* do you do that?

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The Quickest Way to Improve Your Negotiations

Negotiations are a part of daily life—whether you’re in business or not. Yet, for as often as we interact with people, it’s shocking to me that we don’t have more formal training on the best ways to do so. In this article, we’re going to focus in on a key principle that is often lacking in most “how to negotiate” guides, and most often forgotten when stakes are high.

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